Return & Refund
At Abano, we attempt to make certain of consumer pleasure with each bathrobe purchase. If you aren't absolutely happy together along with your order, we provide a hassle-free go-back and refund procedure. Please evaluate our coverage under for information on eligibility, timelines, and procedures.
Return Window
Customers may also request a go-back inside 30 days of receiving their order. After this period, returns and refunds will not be accepted.
Return & Refund Eligibility
We are given returns and refunds beneath the subsequent conditions:
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Defective or Damaged Items: If your bathrobe arrives with defects or damage, please contact us within 7 days of shipping with clean snapshots. We will set up an alternative or refund.
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Wrong Products: If you obtain the incorrect object, please notify us inside 7 days of receiving your order. We will ship the best object or problem, a refund.
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Undelivered Orders: If your order does now no longer arrive in the envisioned timeframe, please reach out to us. Once we verify the issue with the delivery carrier, we can provide an alternative or refund.
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Order Cancellations: Orders canceled earlier than delivery are eligible for a complete refund. If the order has already been shipped, a go-back should be asked upon shipping.
Refund Process & Timelines
Once we obtain your lower back object and look into it, refunds could be processed inside 5-7 enterprise days. The refunded quantity could be credited for your unique charge method. Processing time may also range depending on your bank.
How to Request a Return or Refund
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Contact us at [email protected] together along with your order number, cause for going back, and helping snapshots if applicable.
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Await Confirmation—We will evaluate your request and offer to go back commands inside 48 hours.
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Ship the Item—If required, ship the product again using the usage of the go back commands provided.
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Receive Refund—Once we affirm the go-back, we can process your refund or alternative.
For any additional questions concerning returns or refunds, feel free to touch us at [email protected].
BUSINESS INFORMATION
Email: [email protected]
Customer Service Hours:
Monday to Saturday: 9:00 AM - 6:00 PM
(Local Time) Sunday: Closed
Address: 2300 E Cesar E Chavez Ave, Los Angeles, CA 90033, United States